How can I stop Teams from freezing on calls with more than 2 - Microsoft Community - Question Info

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How can I fix Teams freezing in a video call (my video freezes for - Microsoft Community - Teams video conferencing freezing 

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Microsoft teams freezing during video calls - microsoft teams freezing during video calls

 

I try to make a video conference with more than 2 people on продолжение здесь intranet network but the video does not stop freezing and the quality is very bad We have 1Gbs fiber and no connection problem. When we try to do 4G tethering video conferencing with our phones, we have no problem.

Attachments: Up to 10 attachments including images can be used with a maximum of 3. Glouche. Disable all security software and perform Windows 10 clean boot to exclude the confliction between third party service or app. Update camera app from windows store. Installing the latest Windows updates that may contain the bug fix for the Webcam not working problem.

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If the response is helpful, please click " Accept Answer " and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email источник статьи for this thread. GloucheDo you have any further update for this issue? If the suggestion helps, please be free to mark it as an answer for helping more people.

GloucheHaven't received your update for a long time, any update now? If the above suggestion helps, please be free microsoft teams freezing during video calls - microsoft teams freezing during video calls mark it as answer for helping more people. How microsoft teams freezing during video calls - microsoft teams freezing during video calls you managing files in your Teams?

Skip to main content. Find threads, tags, and users Hello, I am a member of the IT department of my company. Can you help us please? Thanks in взято отсюда Comment Show 0. Current Visibility: Visible to all users. GloucheDo all the people have this issue when they on the intranet network? Does this issue persist all больше информации time or what do you do before this issue happened?

Make sure that your Teams client is the latest version. If issue exists, the following methods deserve a try. Check for an outdated webcam driver. Run Windows 10 app troubleshooter. Related Questions.

 

Teams freezes during the call - Microsoft Community.

 

Sorry this didn't help. Thanks for your feedback. That's a good idea, I will try using the web app in Edge in the comming week to see if the problem is there as well. Drivers are handled by our IT-Department, but the Laptop has a completely new installation from January, so I expect everything is up-to-date. I don't fully understand this question.

Ok, a short update: I have installed the PWA version via Edge and used it for more than a week now without any problems, so the crashes seem to only happen with the native desktop app. I will continue to work with the PWA for now, even though the native app is a bit more comfortable opens Links in my standard browser instead of Edge, slightly faster, integrates better with Outlook calender, etc. I moved back to the native app yesterday, since it's automatically used to open meeting links, and again I had two crashes as discribed above in the span of a two hour meeting not relatet to sharing my screen this time.

Is there maybe anything I could look for in the log files of Teams? They seem quite verbose. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for business Search Community member. Timo Dreyer. The sound is still working fine at this point.

Shortly after typically 1 or 2 minutes Teams crashes completely. Every time I have a teams meeting where people are on video, my computer freezes after a couple of minutes.

It is not possible to get assistance by a human being for this issue with microsoft even though I have a a subscription for Office It is very frustrating and embarrassing with client and people that you are trying to have meetings with. Why is this happening and can I get help to fix it? Thank you. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

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Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Hope there will be a solution for this problem. Dennis Can you clear your log and then once the issue does this again post your logs here? I had zero luck with Microsoft Support on this issue where they just kept doing rudimentary things under three separate tickets that didn't even correlate to the issue.

TEAMS restarts but remains unstable until computer reboot. What about you? Im willing to test organization to organization, as Microsoft Product Support kept wanting to point to individual tenants as experiencing the problem and not multiple tenants despite sharing logs.

Have you sent in a log report to product support yet? Also, I would like to clear the logs and do a couple of test calls one after another to demonstrate it is not related to hardware configuration. These issues primarily manifested after Windows 10 Build Jbaviello I had significantly less problems until recently with my Microsoft Surface Pro 6 running 8GB of RAM but, again after the updates it definitely presents more issues.

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